What sort of Japanese fabrics do you carry?
The vast majority of our Japanese fabrics are kimono silk in the traditional width of between 35 and 37 centimetres but we also carry cottons (including indigo dyed). Almost all of our fabric is in very good or excellent condition. However, some fabric may contain stains/marks or small imperfections that need to be worked around. If this is the case, these stains/marks will be noted in the product description.
How much can I get of one particular fabric?
The absolute maximum fabric on an untouched roll is approximately 10-12 metres.
What is the smallest amount I can buy?
We generally sell our Japanese fabrics in multiples of 50 cm. So, our smallest length is 50 cm.
Sorry, due to the limited amount of fabric on each roll we do not supply samples.
How do I wash vintage Japanese silk?
You can have your silk items drycleaned however, contrary to belief silk is not difficult or scary to maintain.
Wash in cool to cold water with a splash of wool wash or pure soap flakes. Submerge fabric and give a gentle swish around leaving in the water for no more than 4-5 minutes.
Support when removing from the water – do not wring but gently squeeze before rinsing once again in cool water. Wet items can be rolled in a towel to remove excess water before being hung or laid out flat in shade. Iron when still damp with a dry iron if required (silk loves steam).
How can I pay?
We accept all major credit cards, debit cards and PayPal.
How do you ship?
Purchased items can be mailed anywhere in the world – usually through Australia Post. Postage costs are additional to any purchase (excluding domestic shipping of orders of $100 or more) and will be determined prior to the completion of the transaction.
How long will my order take to arrive?
Orders are shipped within two business days (usually one) from receipt of payment and will take two to seven business days to arrive for delivery within Australia depending on the destination.
Do you ship internationally?
Yes. All international orders are sent by standard airmail or express international.
I'm having trouble viewing/ordering from the Japan Made website. Can you help?
Of course, please contact firstname.lastname@example.org and we will provide assistance.
Where are you based?
Japan Made is an Australian company based in Gosford on the Central Coast. Our business address is 142/80 John Whiteway Drive, Gosford NSW 2250 and we can be contacted on 0406 694 810 0r 0415 448 023.
What currencies do you use on your website?
Prices are in Australian Dollars (AUD).
What is your returns policy?
Products (in original condition) can be returned within 30 days for a full refund of the purchase price. If you are unhappy with your purchase, please contact email@example.com as soon as possible.